"Had a section of my Victorian terrace ridge tiles come loose after the storms in February …"
"We had a flat roof on our 1970s bungalow extension that had been leaking for two winters r…"
"Called them about a missing slate on our detached house and they were honest that it didn'…"
From a single slipped tile to a full re-roof, we handle everything in-house. No subcontracting, no middlemen - just our own team on the scaffold, properly trained.
See all services →A new roof is a significant investment, and getting the specification right from the start saves money and trouble for d
A full roof replacement removes worn, damaged or failing roof coverings and replaces them with new tiles, slates or felt
Slipped tiles, cracked flashing or a persistent leak can cause serious damage quickly. We carry out roof repairs across
Flat roofing for homes and commercial buildings in Norwich and the surrounding area. We work with felt and EPDM rubber s
Rotting fascias, sagging soffits or leaking gutters can cause serious water damage to your home. We replace uPVC and tim
Lead work is one of the most demanding parts of roofing and one of the most important. We cut, dress and fit lead flashi
Storm damage, active leak, damaged ridge - we aim to be on-site within 24 hours.
Norwich Roofers handles the full range of residential and commercial roofing work, from small repairs after storm damage through to complete roof replacements on larger properties. Whether you have a single missing slate or a flat roof that has been leaking for years, we approach every job with the same level of care.
Below is an overview of the main types of work we carry out. If your job does not fit neatly into one category, give us a call on 01603 361301 and we will talk it through with you.
Pitched roofs are often covered in clay plain tiles or natural slate. Both materials perform well in our climate, but they each have their own common failure points. Clay tiles can crack under frost, particularly on older roofs where the tiles have become porous over time. Natural slate can de-laminate or the nails that hold them can corrode, causing slates to slip.
A good pitched roof repair starts with identifying the root cause rather than patching the visible symptom. Replacing a handful of slates without checking the battens and underlay beneath is a short-term fix at best. We inspect the full picture before recommending work.
Where a full re-roof is genuinely necessary, we strip the old materials back to the rafters, check the timber for rot or damage, replace battens and underlay, and then lay the new covering. The choice of material - whether natural Welsh slate, reclaimed clay tiles or a concrete tile - depends on the age of the property, planning constraints and your budget.
Flat roofs are common on extensions, garage roofs and some commercial buildings. They have a reputation for problems, but that reputation mostly comes from older felt systems that were not installed or maintained well. Modern flat roof materials perform significantly better when fitted correctly.
We work with EPDM rubber membrane systems, which are durable and well-suited to Norfolk winters, as well as torch-on felt for situations where it is the most appropriate choice. EPDM in particular is a low-maintenance option that handles ponding water and temperature change better than older felt specifications.
A common issue with flat roofs is poor drainage - either because the falls were not set correctly when the roof was built, or because outlets have become blocked. Water that sits on a flat roof will find a way through eventually. Checking and clearing outlets regularly is the single most useful thing a building owner can do to extend the life of a flat roof.
Lead is used at the junctions between a roof and a wall, around chimney stacks, in valley gutters and around dormer windows. When lead fails - usually because it has cracked, lifted or been fitted without enough allowance for thermal movement - water gets into the roof structure and can travel a long way before it shows itself inside the building.
Repairing or replacing flashings is skilled work. The lead needs to be dressed correctly into the mortar joints of the brickwork and given enough room to expand and contract with temperature changes. A flashing that has been pointed in solidly with mortar will crack within a few years. We cut correct chases into the brickwork, fix the lead with clips, and finish with an appropriate pointing mix.
Chimneys take more punishment than any other part of a roof. They project above the roof line, they are exposed on all sides, and the mortar in the stack and haunching is constantly being worked by temperature and moisture. Cracked or eroded pointing, loose chimney pots, and failed flaunching around the pot base are all common problems on older properties.
We carry out repointing, flaunching repairs, pot re-bedding and lead flashing replacement around chimney stacks. Where a chimney is no longer in use and is causing repeated water ingress, capping it off is often the most sensible long-term solution.
Timber fascias and soffits rot - it is a question of when, not if. On many older homes, the original timber boarding is still in place and may be in poor condition. Rotten fascia boards allow water into the roof void, and they also mean guttering is not being held securely, which can lead to water damage to the walls below.
We replace timber fascias and soffits with UPVC boarding, which does not need painting and will not rot. Guttering replacement is usually carried out at the same time, since the gutters need to come down to access the boards anyway. We make sure new guttering is fitted with the correct fall toward the downpipe - a level gutter will hold standing water and overflow in heavy rain.
Green roofs - where a planted sedum or wildflower layer sits over a waterproof membrane - are increasingly chosen on flat-roofed extensions and garden buildings. They add insulation value and help slow rainwater runoff. The key to a green roof that works is getting the waterproofing layer and the root barrier right before any growing medium is added. A leak under a green roof is significantly harder to trace and fix than one on a standard flat roof.
Balcony waterproofing is a related area of work. A balcony that sits above a habitable room needs a fully waterproof deck that can handle foot traffic, pooling water and the movement that comes with use. We advise on suitable systems and specifications depending on the size and construction of the balcony.
Natural slate remains a popular choice for period properties, and rightly so - good quality slate laid on a properly battened roof will last well beyond the lifetime of most modern synthetic alternatives. When slates do need replacing, matching the existing slate as closely as possible in terms of size, thickness and colour is important, particularly on visible roof slopes.
We source appropriate slate to match existing coverings where repairs are needed, and can advise on suitable alternatives where the original material is no longer available or is not cost-effective to match.
We carry out roofing work on commercial properties as well as residential. Industrial and commercial buildings often have large flat or low-pitched roof areas covered in built-up felt, single-ply membranes or profiled metal sheeting. These systems have different maintenance requirements and failure modes from domestic roofs, and we assess each building on its own merits before recommending any work.
Our work takes us across Norwich itself, including the city centre, and out into the broader Norfolk area, including Thorpe St Andrew and Drayton. If you are not sure whether we cover your area, call us on 01603 361301 and we can confirm.
The honest answer depends on the age and condition of the roof as a whole, not just the visible damage. A roof where the tiles or slates are sound but one section has been damaged by a falling branch is a good candidate for repair. A roof where the underlay has broken down, the battens are soft and the tiles are nearing the end of their useful life is probably better replaced, because piecemeal repairs will cost more in the long run. We will tell you which situation you are in after a proper inspection.
Water follows the path of least resistance, which on a roof means it can enter through a gap near the ridge, travel along a rafter or the underlay, and drip through the ceiling many feet away from where it got in. This is why tracing a leak accurately takes time. Rushing straight to the most obvious visible problem and patching it often fails to stop the damp, because the entry point was somewhere else entirely.
Natural slate laid on quality materials can last 80 to 100 years or more with minimal maintenance. Good quality concrete or clay tiles typically perform well for 40 to 60 years, though the underlay beneath may need replacing before the tiles themselves. The biggest variables are the quality of the original installation, how well ventilation was handled, and whether any problems were caught early.
Yes. EPDM is widely used on domestic flat roofs and handles the variable weather that Norfolk properties experience throughout the year. It is available in large sheets that can cover most extension roofs without joins, which reduces the number of potential weak points. It also handles roof movement and temperature extremes better than older torch-on felt systems.
If you have a roofing concern, the best first step is a conversation. Call us on 01603 361301 and describe what you are seeing - damp patches, missing tiles, a sagging section, blocked gutters - and we will advise on whether it needs urgent attention or can be scheduled in. We cover Norwich and the surrounding Norfolk towns and villages.
The quote you get is the price you pay. We don't pad jobs with discoveries halfway through - if something unexpected comes up, we talk to you first.
We come out, look at the whole roof - not just what you called about - and give you an itemised written quote. No pressure, no obligation.
We agree a start date that works for you. You get a daily schedule so you know who's arriving and what's happening each day.
Our own crew - no subbies - do the work to the quoted spec. We tidy up each evening and update you on progress.
You walk round with us, raise anything that needs attention, and we don't leave until you're happy.
We cover Norwich and the wider Norfolk area, including nearby towns and villages such as Thorpe St Andrew and Drayton.
Can't find your answer? Contact us directly and we'll get back to you the same day.
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